Privacy Statement

This privacy statement discloses the privacy practices for www.transitionstressmanage.com.

Because this website wants to demonstrate its commitment to your privacy, it is disclosing its information practices and privacy practices.

Information Collection and Use

Transition Stress Management, Inc. is the sole owner of the information collected on this site.  We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.  Transition Stress Management collects information from our users at several different points on our website.

Registration

In order to gain access to restricted areas of this website, a user must first complete the registration form. During registration a user is required to give their contact information (such as name and email address). This information is used to contact the user about the services on our site for which they have expressed interest.

Feedback and Requests

If a user wishes to provide feedback or request information on our services, we ask for contact information such as name, company name and email address.

Orders

From time to time, we process credit card orders for products and services. Your credit card number will only be requested for data entry on this site at times when a Thawte Security Certificate has been activated to ensure secure and safe credit card transactions while online  We request information from the user on our order form. Here a user must provide contact information (such as name and shipping address) and, in the case of secure credit card transactions, financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

Cookies

A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site.

Some of our business partners use cookies on our site (for example, music and book suppliers). However, we have no access to or control over these cookies.

Log Files

We use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing

We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

We use our product suppliers to fulfill orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for secondary purposes. When the user orders these products and services, we will share names and other contact information that is necessary for the third party to provide these products and services.

Links

This website contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Security

This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line.

At times when tangible products may be purchased directly from this website, it will be authenticated and secured by a Thawte Security Certificate. Most Internet browsers such as Microsoft Internet Explorer and Netscape Navigator have the ability to validate such security certificates, and warn the user if there is a problem with the certificate.

When our order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry: SSL encryption. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked or open such as when you are just surfing the Internet.

While we use SSL encryption to protect sensitive information online, we also protect user information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, a customer service representative) are granted access to personally identifiable information. Finally, the servers that we store personally identifiable information on are kept in a secure environment by our server hosting provider.

If you have any questions about the security at our website, you can send an email to webmaster@transitionstressmanage.com.

Special Offers

Registered users may occasionally receive email information on Transition Stress Management products and services. Out of respect for privacy, users who no longer wish to receive these communications may opt out by replying to the email with Unsubscribe in the subject line of the email reply, or by emailing us at support@transitionstressmanage.com.

Correction/Updating Personal Information

If a user's personally identifiable information changes (such as your email address), or if a user no longer desires our service, you can email our Customer Support at support@transitionstressmanage.com.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our Privacy page so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

During the period April 3, 2001 to April 3, 2003 this website was authenticated with a Thawte Certificate for SSL security to protect your confidential information during purchases of tangible products.

Our privacy policy was updated June 1, 2003 to reflect membership in the Amazon Associate Program and expiration of the Thawte Certificate

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Copyright © 2006 Transition Stress Management All rights reserved.
Transition Stress Management and Balanced Group Thinking are trademarks of Transition Stress Management, Inc.
Last modified: 11/12/06